The Evaluation of Hospital Information System Management Based on HOT-FIT Model at RSU Dr. H. Koesnadi Bondowoso 2018

Atma Deharja, Maya Weka Santi


Hospital Management Information System (SIMRS) helps hospital  management in decision  making  to  support  service  system  for  the  sake  of  patients.  SIMRS  at RSU Dr.  H. Koesnadi  Bondowoso  has  been  running  since  2015.  However,  the  utilization  of  SIMRS  still meets  some obstacles in the  operation of the information  system. The study aims to evaluate SIMRS  based  on  HOT-FIT  Model  analysis  at  RSU  Dr.  H.  Koesnadi  Bondowoso.  This  is  an analytic survey research with cross sectional design. The sample of this research is SIMRS user at RSU Dr. H. Koesnadi Bondowoso (158 people). The variables in this study are Human (user satisfaction), Organization, Technology (the quality in terms of system, information and service) and performance of SIMRS. Its analysis is carried out through Regressed Multiple Linear. The results  showed  that  user  satisfaction  did  not  affect  the  SIMRS  (p  =  0.413)  while  the organizational variable had an effect on the performance of SIMRS (p = 0.00). Technological variables, consisting of system as well as information quality influence SIMRS performance (p = 0.002 and p = 0.001) while service quality has no effect on SIMRS performance (p = 0.793).

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