Analisis Penerimaan Rekam Medis Elektronik Metode TAM di Klinik Milla Husada Boyolali
DOI:
https://doi.org/10.25047/j-remi.v7i4.7036Keywords:
User Acceptance, Electronic Medical Records, Outpatient Services, Technology Acceptance ModelAbstract
Electronic Medical Records (EMRs) are a technological innovation that supports the efficiency and quality of healthcare services. However, successful EMR implementation depends not only on technological factors but also on user acceptance. This study aimed to analyze user acceptance of an outpatient EMR system at Milla Husada Clinic, Boyolali, using the Technology Acceptance Model (TAM). A qualitative approach was employed, with data collected through in-depth interviews with 12 informants, comprising three medical records officers, eight nurses, and one midwife. The analysis focused on five TAM constructs: Perceived Ease of Use, Perceived Usefulness, Attitude Toward Using, Behavioral Intention to Use, and Actual System Use. The findings indicated that informants perceived the EMR system as easy to learn and use and beneficial for expediting services, facilitating patient data retrieval, and improving documentation accuracy. Informants also demonstrated positive attitudes, expressed an intention to continue using the system, and routinely used EMRs in daily practice. However, unstable internet connectivity and system disruptions occasionally hindered service delivery. In conclusion, users accepted the EMR implementation and perceived it as beneficial for outpatient services. The clinic should improve technological infrastructure stability and provide regular user support and system evaluation to optimize EMR utilization
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