Analisis User Experience Aplikasi PeduliLindungi Pada Pusat Perbelanjaan di Kota Semarnag
DOI:
https://doi.org/10.25047/j-remi.v5i1.4152Kata Kunci:
UEQ, User Experience, PeduliLindungiAbstrak
The Ministry of Communication and Informatics Together with several state-owned enterprises (BUMN), they created the PeduliLindungi application in the context of utilizing information technology to deal with the spread of COVID-19. In the future, PeduliLindungi will be used as a citizen health assessment that is integrated with One Health Data. The purpose of this study was to analyze the user experience of the PeduliLindungi application in shopping centers in Semarang City. By analyzing the user experience parameters using the User Experience Questionnaire (UEQ) method. The population in this study were users of the PeduliLindungi application, with a sampling technique according to the specified criteria. Data analysis was performed using UEQ Data Analysis Tools. The results of this study found that the aspect of perspicuity got a value of 1.62 with an average category of good. The aspects of attractiveness, dependability, stimulation, and novelty each scored 1.62, 1.05, 0.91, and 0.57, respectively, in the below-average category. And on the efficiency aspect, efficiency gets a value of 0.90 in the above- average category. The results of this study are expected to be one of the considerations for improving the PeduliLindungi application in terms of appearance and usability.
Referensi
Pemerintah Indonesia, Keputusan Presiden Republik Indonesia Nomor 11 Tahun 2020 tentang Penetapan Kedaruratan Kesehatan Masyarakat Corona Virus Disease 2019 (Covid-19). Jakarta: Kementerian Sekretariat Negara Republik Indonesia, 2020.
C. E. Putri and R. E. Hamzah, “Aplikasi PeduliLindungi Mitigasi Bencana COVID-19 Di Indonesia,” J. Pustaka Komun., vol. 4, no. 1, pp. 66–78, Apr. 2021, doi: 10.32509/pustakom.v4i1.1321.
C. M. Bepa, S. J. Salma, and Y. Aparacitta, “Efektivitas Instruksi dan Surat Edaran Menteri terhadap Kewajiban Penggunaan Aplikasi PeduliLindungi,” Jurist-Diction, vol. 5, no. 1, p. 35, Jan. 2022, doi: 10.20473/jd.v5i1.32868.
N. R. Shantika, T. L. M. Suryanto, and A. Pratama, “Analisis Faktor Pendorong Niat Menggunakan Aplikasi PeduliLindungi Menggunakan Model UTAUT Modifikasi,” J. Tek. Inform. dan Sist. Inf., vol. 8, no. 2, pp. 403–412, Aug. 2022, doi: 10.28932/jutisi.v8i2.4929.
Kementerian Dalam Negeri Republik Indonesia, Instruksi Menteri Dalam negeri Nomor 50 Tahun 2022 tentang Pemberlakuan Pembatasan Kegiatan Masyarakat Pada Kondisi Corona Vidus Disease 2019 di Wilayah Jawa dan Bali. Jakarta: Kementerian Dalam Negeri Republik Indonesia, 2022.
Kementerian Dalam Negeri Republik Indonesia, Instruksi Menteri Dalam negeri Nomor 51 Tahun 2022 tentang Pemberlakuan Pembatasan Kegiatan Masyarakat Pada Kondisi Corona Vidus Disease 2019 di Wilaya Sumatera, Nusa Tenggara, Kalimantan, Sulawesi, Maluku, dan Papua. Jakarta: Kementerian Dalam Negeri Republik Indonesia, 2022.
M. Schrepp, A. Hinderks, and J. Thomaschewski, “Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios,” in International Conference of Design, User Experience, and Usability, 2014, pp. 383–392.
M. Schrepp, A. Hinderks, and J. Thomaschewski, “Construction of a Benchmark for the User Experience Questionnaire (UEQ),” Int. J. Interact. Multimed. Artif. Intell., vol. 4, no. 4, pp. 40–44, 2017.
M. Rauschenberger, M. Schrepp, M. Perez-Cota, S. Olschner, and J. Thomaschewski, “Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ),” Int. J. Interact. Multimed. Artif. Intell., vol. 2, no. 1, pp. 39–45, 2013, doi: 10.9781/ijimai.2013.215.
M. A. Kushendriawan, H. B. Santoso, P. O. H. Putra, and M. Schrepp, “Evaluating User Experience of a Mobile Health Application ‘Halodoc’ using User Experience Questionnaire and Usability Testing,” J. Sist. Inf., vol. 17, no. 1, pp. 58–71, Apr. 2021, doi: 10.21609/jsi.v17i1.1063.
M. Schrepp, User Experience Questionnaire Handbook: All you need to know to apply the UEQ successfully in your projects. 2023. [Online]. Available: https://www.ueq-online.org/Material/Handbook.pdf
I. Lenaini, “Teknik Pengambilan Sampel Purposive dan Snowball Sampling,” J. Hist., vol. 6, no. 1, pp. 33–39, 2021.
H. B. Santoso, M. Schrepp, R. Y. K. Isal, A. Y. Utomo, and B. Priyogi, “Measuring User Experience of the Student-Centered e-Learning Environment,” J. Educ. Online, vol. 13, no. 1, pp. 58–79, Jan. 2016, doi: 10.9743/JEO.2016.1.5.
E. Haerani and A. Rahmatulloh, “Analisis User Experience Aplikasi Peduli Lindungi untuk Menunjang Proses Bisnis Berkelanjutan,” SATIN - Sains dan Teknol. Inf., vol. 7, no. 2, pp. 01–10, Dec. 2021, doi: 10.33372/stn.v7i1.762.
B. O. Lubs, A. Salim, and Jefi, “Evaluasi Usability Sistem Aplikasi Mobile JKN Menggunakan Use Questionnaire,” J. SAINTEKOM, vol. 10, no. 1, pp. 65–76, 2020.
M. Surahman, N. Widiyasono, and R. Gunawan, “Analisis Usability dan User Experience Aplikasi Konsultasi Kesehatan Online Menggunakan System Usability Scale dan User Experience Questionnaire,” J. Siliwangi Seri Sains dan Teknol., vol. 7, no. 1, pp. 1–8, 2021, doi: https://doi.org/10.37058/jssainstek.v7i1.3180.
G. H. Kusuma and D. Priharsari, “Analisis User Experience Aplikasi SIPON CERIA RSUD Dr Darsono dengan menggunakan Metode Usability Testing dan User Experience Questionnaire (UEQ),” J. Pengemb. Teknlogi Inf. dan Ilmu Komput., vol. 6, no. 11, pp. 5286–5291, 2022.
Unduhan
Diterbitkan
Terbitan
Bagian
Lisensi
Hak Cipta (c) 2023 Meita Maulani Savitri, Haikal Haikal, Eti Rimawati, Muhammad Iqbal
Artikel ini berlisensiCreative Commons Attribution-ShareAlike 4.0 International License.
