ROZI, A. Fahrur; SULARSO, R. Andi; DIMYATI, M. Dampak Elemen Customer Relationship Marketing Terhadap Loyalitas Pelanggan Rumah Makan Bebek 88. Jurnal Ilmiah Inovasi, [S. l.], v. 14, n. 2, 2016. DOI: 10.25047/jii.v14i2.78. Disponível em: https://publikasi.polije.ac.id/jii/article/view/78. Acesso em: 1 apr. 2025.