Analisis User Experience Aplikasi PeduliLindungi Menggunakan User Experience Questionnaire
DOI:
https://doi.org/10.25047/j-remi.v5i1.4152Keywords:
UEQ, User Experience, PeduliLindungiAbstract
The PeduliLindungi application is the result of the Ministry of Communication and Information Technology's collaboration with SOEs to stop the spread of COVID-19. This application will be combined with Satu Data Kesehatan for citizen health evaluation. The purpose of this research is to analyze the User Experience of the PeduliLindungi application in shopping centers in Semarang City. By using the User Experience Questionnaire (UEQ) approach to evaluate various characteristics of User Experience. User experience refers to individual perceptions and reactions resulting from the use of a product. The population of this study consisted of users of the PeduliLindungi application, and the sample used was in accordance with the established criteria with a total of 99 samples. This research took place for one month in March-April 2023 and using a cross sectional method. The data obtained was processed using the UEQ Data Analysis Tool. The results of this study found that the clarity aspect scored (1.62) with an average of Good category. The aspects of attractiveness, accuracy, stimulation, and novelty scored (1.08), (1.05), (0.91), and (0.57) respectively in the Below Average category. And the efficiency aspect scored (0.90) in the Above Average category. The findings of this study are anticipated to be taken into account when PeduliLindungi is improved in terms of aesthetics and usage.
References
Pemerintah Indonesia, Keputusan Presiden Republik Indonesia Nomor 11 Tahun 2020 tentang Penetapan Kedaruratan Kesehatan Masyarakat Corona Virus Disease 2019 (Covid-19). Jakarta: Kementerian Sekretariat Negara Republik Indonesia, 2020.
C. E. Putri and R. E. Hamzah, “Aplikasi PeduliLindungi Mitigasi Bencana COVID-19 Di Indonesia,” J. Pustaka Komun., vol. 4, no. 1, pp. 66–78, Apr. 2021, doi: 10.32509/pustakom.v4i1.1321.
C. M. Bepa, S. J. Salma, and Y. Aparacitta, “Efektivitas Instruksi dan Surat Edaran Menteri terhadap Kewajiban Penggunaan Aplikasi PeduliLindungi,” Jurist-Diction, vol. 5, no. 1, p. 35, Jan. 2022, doi: 10.20473/jd.v5i1.32868.
N. R. Shantika, T. L. M. Suryanto, and A. Pratama, “Analisis Faktor Pendorong Niat Menggunakan Aplikasi PeduliLindungi Menggunakan Model UTAUT Modifikasi,” J. Tek. Inform. dan Sist. Inf., vol. 8, no. 2, pp. 403–412, Aug. 2022, doi: 10.28932/jutisi.v8i2.4929.
Kementerian Dalam Negeri Republik Indonesia, Instruksi Menteri Dalam negeri Nomor 50 Tahun 2022 tentang Pemberlakuan Pembatasan Kegiatan Masyarakat Pada Kondisi Corona Vidus Disease 2019 di Wilayah Jawa dan Bali. Jakarta: Kementerian Dalam Negeri Republik Indonesia, 2022.
Kementerian Dalam Negeri Republik Indonesia, Instruksi Menteri Dalam negeri Nomor 51 Tahun 2022 tentang Pemberlakuan Pembatasan Kegiatan Masyarakat Pada Kondisi Corona Vidus Disease 2019 di Wilaya Sumatera, Nusa Tenggara, Kalimantan, Sulawesi, Maluku, dan Papua. Jakarta: Kementerian Dalam Negeri Republik Indonesia, 2022.
M. Schrepp, A. Hinderks, and J. Thomaschewski, “Applying the User Experience Questionnaire (UEQ) in Different Evaluation Scenarios,” in International Conference of Design, User Experience, and Usability, 2014, pp. 383–392.
M. Schrepp, A. Hinderks, and J. Thomaschewski, “Construction of a Benchmark for the User Experience Questionnaire (UEQ),” Int. J. Interact. Multimed. Artif. Intell., vol. 4, no. 4, pp. 40–44, 2017.
M. Rauschenberger, M. Schrepp, M. Perez-Cota, S. Olschner, and J. Thomaschewski, “Efficient Measurement of the User Experience of Interactive Products. How to use the User Experience Questionnaire (UEQ),” Int. J. Interact. Multimed. Artif. Intell., vol. 2, no. 1, pp. 39–45, 2013, doi: 10.9781/ijimai.2013.215.
M. A. Kushendriawan, H. B. Santoso, P. O. H. Putra, and M. Schrepp, “Evaluating User Experience of a Mobile Health Application ‘Halodoc’ using User Experience Questionnaire and Usability Testing,” J. Sist. Inf., vol. 17, no. 1, pp. 58–71, Apr. 2021, doi: 10.21609/jsi.v17i1.1063.
M. Schrepp, User Experience Questionnaire Handbook: All you need to know to apply the UEQ successfully in your projects. 2023. [Online]. Available: https://www.ueq-online.org/Material/Handbook.pdf
I. Lenaini, “Teknik Pengambilan Sampel Purposive dan Snowball Sampling,” J. Hist., vol. 6, no. 1, pp. 33–39, 2021.
H. B. Santoso, M. Schrepp, R. Y. K. Isal, A. Y. Utomo, and B. Priyogi, “Measuring User Experience of the Student-Centered e-Learning Environment,” J. Educ. Online, vol. 13, no. 1, pp. 58–79, Jan. 2016, doi: 10.9743/JEO.2016.1.5.
E. Haerani and A. Rahmatulloh, “Analisis User Experience Aplikasi Peduli Lindungi untuk Menunjang Proses Bisnis Berkelanjutan,” SATIN - Sains dan Teknol. Inf., vol. 7, no. 2, pp. 01–10, Dec. 2021, doi: 10.33372/stn.v7i1.762.
B. O. Lubs, A. Salim, and Jefi, “Evaluasi Usability Sistem Aplikasi Mobile JKN Menggunakan Use Questionnaire,” J. SAINTEKOM, vol. 10, no. 1, pp. 65–76, 2020.
M. Surahman, N. Widiyasono, and R. Gunawan, “Analisis Usability dan User Experience Aplikasi Konsultasi Kesehatan Online Menggunakan System Usability Scale dan User Experience Questionnaire,” J. Siliwangi Seri Sains dan Teknol., vol. 7, no. 1, pp. 1–8, 2021, doi: https://doi.org/10.37058/jssainstek.v7i1.3180.
G. H. Kusuma and D. Priharsari, “Analisis User Experience Aplikasi SIPON CERIA RSUD Dr Darsono dengan menggunakan Metode Usability Testing dan User Experience Questionnaire (UEQ),” J. Pengemb. Teknlogi Inf. dan Ilmu Komput., vol. 6, no. 11, pp. 5286–5291, 2022.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Meita Maulani Savitri, Haikal Haikal, Eti Rimawati, Muhammad Iqbal
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
