Implementation of Digital System for Optimizing the Management of Cycling Events in the Ngalam Folding Bike Community
DOI:
https://doi.org/10.25047/j-dinamika.v11i2.6633Keywords:
Event digitalization, cycling community, registration system, QR check-in, payment gateway, analytic dashboardAbstract
The increasing public interest in cycling and sport tourism has encouraged the Ngalam Folding Bike (NFB) community to organize large-scale events. However, event management processes were still conducted manually, including registration, payment verification, and participant check-in. This resulted in long queues, data entry errors, delayed validations, and difficulties in generating post-event reports. This community service program aims to implement an integrated digital system to enhance the efficiency and effectiveness of event management. The method includes needs analysis, system design and development, system testing, real event implementation, and impact evaluation. The system was developed using Laravel, React, and InertiaJS, featuring online registration, automated payment validation, e-ticketing, QR-based check-in, and an analytical dashboard. Implementation during the “M111 – The Reunion” event showed that 92% of participants completed registration and payment in under three minutes, QR-based check-in reached a 99.1% success rate, and racepack distribution time was reduced from an average of 20–30 seconds to 6.4 seconds per participant. Moreover, 99.7% of participants and 92% of committee members were able to operate the system independently. The system successfully minimized data errors, improved financial transparency, accelerated service processes, and strengthened the community's digital capacity. These results demonstrate that event digitalization significantly enhances professionalism and sustainability in community-based event management.
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Copyright (c) 2026 Rudy Ariyanto, Ahmadi Yuli Ananta, Rakhmat Arianto, Imam Fahrur Rozi, Erfan Rohadi, Rizky Kurniawan Murtiyanto
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